At RBL Yarwng, we are dedicated to providing a seamless and satisfactory experience for our valued artists and clients. To ensure transparency and fairness, we have established the following Refund Policy:
Refund Eligibility:
Unused Services:
- Clients are eligible for a refund of fees paid for unused portions of the music distribution service.
Cancellation within Guarantee Period:
- Clients may request a full refund within [7] days of the initial subscription or renewal date if dissatisfied with our services. No cancellation fees will apply during this period.
Refund Request Process:
- Refund requests must be submitted in writing to our customer support team at [Support@rblyarwng.com].
- Please include your artist/band name, account/reference number, and the specific reasons for the refund request in your communication.
Deductions and Charges:
- Refunds may be subject to deductions for any applicable cancellation fees, processing fees, or other charges outlined in our terms of service.
Refund Process:
Submission of Refund Request:
- Clients must submit a refund request within [7] days of the cancellation or dissatisfaction.
Refund Approval:
- Refund requests will be reviewed by our customer support team, and eligibility will be determined based on the terms outlined in this policy.
Refund Notification:
- Clients will be notified of the approval or denial of their refund request. In the case of approval, the refund amount and any deductions will be clearly communicated.
Processing Time:
- Approved refunds will be processed within [insert number] business days from the date the refund request is approved.
Communication:
- We are committed to keeping clients informed throughout the refund process. Any necessary communication regarding the status of the refund will be promptly provided.
Note: This policy is subject to change, and any amendments will be communicated through our official channels. Clients are encouraged to review the most recent version of the policy on our website or by contacting customer support.
We appreciate your understanding and cooperation. If you have any questions or concerns regarding our refund policy, please contact our customer support team at [Support@rblyarwng.com].
Thank you for choosing RBL Yarwng.